Privacy Policy

At Mysteliora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide to Us

We collect information you provide when you:

  • Create an account or profile
  • Place an order or subscribe to our services
  • Fill out a form or survey
  • Contact our customer service
  • Sign up for our newsletter

This information may include your name, email address, mailing address, phone number, payment information, dietary preferences, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our website, we may automatically collect information about your device and how you interact with our services, including:

  • Log information (such as IP address, browser type, pages visited)
  • Device information (such as hardware model, operating system)
  • Location information
  • Cookie data and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill orders and subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience with our services

3. Sharing of Information

We may share your information in the following circumstances:

  • With vendors and service providers who need access to your information to provide services on our behalf (such as payment processing, shipping, and customer service).
  • In response to legal process or when we believe disclosure is necessary to comply with the law, to protect our rights, or to protect the safety of others.
  • In connection with a business transaction such as a merger, sale of assets, or acquisition, if Mysteliora is involved in such a transaction.
  • With your consent or at your direction.

We do not sell your personal information to third parties for their direct marketing purposes.

4. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via the internet.

5. Your Choices

You have several choices regarding the use of information on our services:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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